How we protect and handle your personal information
Welcome to Roota!
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourdomain.com], including any other media form, media channel, mobile website, or mobile application related to it (collectively, the “Site”).
Please read this policy carefully. By using Roota, you agree to the terms of this Privacy Policy.
We may collect information about you in several ways:
A. Personal Information
When you register as a buyer or vendor, we may collect:
Full name
Email address
Phone number
Billing and shipping addresses
Business or store name (for vendors)
Payment information (e.g., bank details, PayPal ID, etc.)
Identity or business verification documents (if required)
B. Non-Personal Information
We automatically collect:
Browser type and version
IP address
Device type and operating system
Referring URLs and pages visited
Cookies and similar tracking technologies
We use your information to:
Create and manage your account
Process your orders and payments
Enable vendor listings and store management
Communicate with you about your account, products, and offers
Improve our website, products, and services
Detect and prevent fraud or suspicious activity
Comply with legal obligations
We do not sell your personal data.
However, we may share information with:
Vendors: when you make purchases from their stores
Service Providers: such as payment gateways, shipping partners, or IT support
Legal Authorities: if required by law or for protection against fraud
Marketing Partners: with your consent only
Roota uses cookies and similar technologies to enhance your browsing experience.
You can choose to disable cookies in your browser, but some parts of the website may not function properly as a result.
We use administrative, technical, and physical security measures to protect your personal information.
While we strive to safeguard your data, please understand that no online transmission or storage system is 100% secure.
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for data processing
Request a copy of your stored data
To exercise these rights, contact us at [support@yourdomain.com].
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies before providing any information.
Vendors on Roota are responsible for the information they collect from their buyers through their stores.
Roota is not responsible for how vendors handle customer data outside our platform.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date. Continued use of the Site after such changes constitutes your acceptance of the revised policy.
January 16, 2026
Contact us for privacy concerns