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Privacy Policy

How we protect and handle your personal information

 

Welcome to Roota!
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourdomain.com], including any other media form, media channel, mobile website, or mobile application related to it (collectively, the “Site”).
Please read this policy carefully. By using Roota, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in several ways:

A. Personal Information

When you register as a buyer or vendor, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Business or store name (for vendors)

  • Payment information (e.g., bank details, PayPal ID, etc.)

  • Identity or business verification documents (if required)

B. Non-Personal Information

We automatically collect:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Referring URLs and pages visited

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process your orders and payments

  • Enable vendor listings and store management

  • Communicate with you about your account, products, and offers

  • Improve our website, products, and services

  • Detect and prevent fraud or suspicious activity

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.
However, we may share information with:

  • Vendors: when you make purchases from their stores

  • Service Providers: such as payment gateways, shipping partners, or IT support

  • Legal Authorities: if required by law or for protection against fraud

  • Marketing Partners: with your consent only

4. Cookies and Tracking Technologies

Roota uses cookies and similar technologies to enhance your browsing experience.
You can choose to disable cookies in your browser, but some parts of the website may not function properly as a result.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information.
While we strive to safeguard your data, please understand that no online transmission or storage system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for data processing

  • Request a copy of your stored data

To exercise these rights, contact us at [support@yourdomain.com].

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies before providing any information.

8. Vendor Data

Vendors on Roota are responsible for the information they collect from their buyers through their stores.
Roota is not responsible for how vendors handle customer data outside our platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date. Continued use of the Site after such changes constitutes your acceptance of the revised policy.

Last Updated

January 16, 2026

Questions?

Contact us for privacy concerns